{"id":527,"date":"2026-11-02T10:58:48","date_gmt":"2026-11-02T10:58:48","guid":{"rendered":"https:\/\/vapeeazy.com\/shipping-returns\/"},"modified":"2026-11-04T12:38:05","modified_gmt":"2026-11-04T12:38:05","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/vapeeazy.com\/cs\/shipping-returns\/","title":{"rendered":"Doprava a vr\u00e1cen\u00ed"},"content":{"rendered":"<h2>M\u00edstn\u00ed z\u00e1soby EU<\/h2>\n<p>Rychloobr\u00e1tkov\u00e9 linky se uvol\u0148uj\u00ed ze skladov\u00fdch m\u00edst ve vlastnictv\u00ed zna\u010dky nebo partner\u016f v EU a obvykle se expeduj\u00ed do 48 hodin pro vy\u0159\u00edzen\u00e9 objedn\u00e1vky, v z\u00e1vislosti na dostupnosti. Zbo\u017e\u00ed je ji\u017e v EU, tak\u017ee standardn\u00ed m\u00edstn\u00ed objedn\u00e1vky nevy\u017eaduj\u00ed, aby si kupuj\u00edc\u00ed zaji\u0161\u0165oval dovozn\u00ed odbaven\u00ed nebo platil clo zvl\u00e1\u0161\u0165.<\/p>\n<h2>M\u00edstn\u00ed doru\u010den\u00ed DDP nebo DHL<\/h2>\n<p>Skladov\u00e9 z\u00e1soby EU jsou dod\u00e1v\u00e1ny DDP nebo m\u00edstn\u00ed slu\u017ebou DHL. Standardn\u00ed objedn\u00e1vky small-B nevy\u017eaduj\u00ed samostatn\u00e9 dovozn\u00ed odbaven\u00ed nebo platbu cla, proto\u017ee sklad je ji\u017e v EU. Jak\u00e9koli da\u0148ov\u00e9 po\u017eadavky nebo po\u017eadavky specifick\u00e9 pro trasu jsou potvrzeny v nab\u00eddce.<\/p>\n<h2>P\u0159\u00edm\u00e9 objedn\u00e1vky z \u010c\u00edny<\/h2>\n<p>P\u0159\u00edm\u00e9 dod\u00e1vky z \u010c\u00edny za\u010d\u00ednaj\u00ed na 2 000 sad\u00e1ch na SKU. Toto je samostatn\u00e1 trasa s vlastn\u00ed dobou realizace a podm\u00ednkami dovozu; obchodn\u00ed p\u0159ep\u00e1\u017eka p\u0159ed v\u00fdrobou p\u00edsemn\u011b potvrd\u00ed logistick\u00e9 a celn\u00ed ujedn\u00e1n\u00ed.<\/p>\n<h2>Dodac\u00ed lh\u016fty<\/h2>\n<ul>\n<li>N\u011bmecko, Nizozemsko, Belgie, Rakousko: 2\u20134 pracovn\u00ed dny<\/li>\n<li>Francie, It\u00e1lie, \u0160pan\u011blsko, Polsko, \u010cesko: 3\u20135 pracovn\u00edch dn\u016f<\/li>\n<li>Seversk\u00e9 a Pobalt\u00ed: 3\u20136 pracovn\u00edch dn\u016f<\/li>\n<li>Spojen\u00e9 kr\u00e1lovstv\u00ed, \u0160v\u00fdcarsko, Norsko: 2\u20136 pracovn\u00edch dn\u016f plus p\u0159\u00edpadn\u011b celn\u00ed \u0159\u00edzen\u00ed<\/li>\n<\/ul>\n<p>Toto jsou odhady p\u0159epravy po odesl\u00e1n\u00ed, nikoli garantovan\u00e9 datum doru\u010den\u00ed. Celn\u00ed nebo p\u0159epravn\u00ed zpo\u017ed\u011bn\u00ed jsou mimo na\u0161i kontrolu.<\/p>\n<h2>Sledov\u00e1n\u00ed<\/h2>\n<p>Sledov\u00e1n\u00ed je sd\u00edleno, kdy\u017e z\u00e1silka opust\u00ed sklad. Pro paletov\u00e9 nebo v\u011bt\u0161\u00ed z\u00e1silky lze v p\u0159\u00edpad\u011b pot\u0159eby uspo\u0159\u00e1dat balic\u00ed list a \u0161t\u00edtky SSCC; mal\u00e9 skladov\u00e9 objedn\u00e1vky se obvykle zas\u00edlaj\u00ed bez bal\u00edku dokument\u016f.<\/p>\n<h2>Po\u0161kozen\u00e9 nebo kr\u00e1tk\u00e9 dod\u00e1vky<\/h2>\n<p>Zpr\u00e1va do 48 hodin s fotografiemi kartonu, \u0161t\u00edtk\u016f a referen\u010dn\u00edm \u010d\u00edslem objedn\u00e1vky. Nahrad\u00edme nebo p\u0159ip\u00ed\u0161eme na \u00fa\u010det potvrzen\u00e9 po\u0161kozen\u00ed p\u0159i p\u0159eprav\u011b nebo chyby p\u0159i vychyst\u00e1v\u00e1n\u00ed.<\/p>\n<h2>N\u00e1vraty<\/h2>\n<p>Vr\u00e1cen\u00ed vy\u017eaduje p\u00edsemn\u00e9 RMA a mus\u00ed b\u00fdt nepou\u017eit\u00e9 a v p\u016fvodn\u00edm obalu. Otev\u0159en\u00e9 nikotinov\u00e9 produkty, obaly s vlastn\u00edm potiskem a odbavovac\u00ed linky jsou nevratn\u00e9.<\/p>\n<h2>V\u00fdrobn\u00ed vady kvality<\/h2>\n<p>Pokud m\u00e1 produkt potvrzenou v\u00fdrobn\u00ed vadu kvality, nahlaste to do 7 dn\u016f od obdr\u017een\u00ed nebo okna dohodnut\u00e9ho v kupn\u00ed smlouv\u011b, s k\u00f3dem \u0161ar\u017ee, fotografiemi nebo videem a dot\u010den\u00fdm mno\u017estv\u00edm. Potvrzen\u00e9 vady jsou \u0159e\u0161eny v\u00fdm\u011bnou, dobropisem nebo jinou n\u00e1pravou dohodnutou ve smlouv\u011b. Vid\u011bt <a href=\"\/cs\/quality-packaging\/\">Kvalita a balen\u00ed<\/a>.<\/p>\n<h2>Dodr\u017eov\u00e1n\u00ed<\/h2>\n<p>Kupuj\u00edc\u00ed jsou odpov\u011bdn\u00ed za oznamov\u00e1n\u00ed m\u00edstn\u00edch produkt\u016f, ozna\u010dov\u00e1n\u00ed a dodr\u017eov\u00e1n\u00ed trhu. Je-li k dispozici, lze sd\u00edlet dokumentaci na podporu vlastn\u00edch pod\u00e1n\u00ed kupuj\u00edc\u00edho; nejedn\u00e1 se o pr\u00e1vn\u00ed poradenstv\u00ed a nen\u00ed standardn\u00ed sou\u010d\u00e1st\u00ed ka\u017ed\u00e9 objedn\u00e1vky.<\/p>","protected":false},"excerpt":{"rendered":"<p>EU local stock Fast-moving lines are released from brand-owned or partner EU stock points and typically dispatched within 48 hours for cleared orders, subject to availability. The goods are already in the EU, so standard local orders do not require the buyer to arrange import clearance or pay duties separately. DDP or DHL local delivery [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-legal.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-527","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/vapeeazy.com\/cs\/wp-json\/wp\/v2\/pages\/527","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vapeeazy.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vapeeazy.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/vapeeazy.com\/cs\/wp-json\/wp\/v2\/comments?post=527"}],"version-history":[{"count":3,"href":"https:\/\/vapeeazy.com\/cs\/wp-json\/wp\/v2\/pages\/527\/revisions"}],"predecessor-version":[{"id":3301,"href":"https:\/\/vapeeazy.com\/cs\/wp-json\/wp\/v2\/pages\/527\/revisions\/3301"}],"wp:attachment":[{"href":"https:\/\/vapeeazy.com\/cs\/wp-json\/wp\/v2\/media?parent=527"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}