{"id":527,"date":"2026-11-02T10:58:48","date_gmt":"2026-11-02T10:58:48","guid":{"rendered":"https:\/\/vapeeazy.com\/shipping-returns\/"},"modified":"2026-11-04T12:38:05","modified_gmt":"2026-11-04T12:38:05","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/vapeeazy.com\/sk\/shipping-returns\/","title":{"rendered":"Doprava a vr\u00e1tenie tovaru"},"content":{"rendered":"<h2>Miestne z\u00e1soby E\u00da<\/h2>\n<p>R\u00fdchloobr\u00e1tkov\u00e9 linky sa uvo\u013e\u0148uj\u00fa zo zna\u010dkov\u00fdch alebo partnersk\u00fdch skladov\u00fdch miest v E\u00da a zvy\u010dajne sa odosielaj\u00fa do 48 hod\u00edn na odbavenie objedn\u00e1vok, v z\u00e1vislosti od dostupnosti. Tovar je u\u017e v E\u00da, tak\u017ee \u0161tandardn\u00e9 miestne objedn\u00e1vky nevy\u017eaduj\u00fa, aby si kupuj\u00faci vybavoval dovozn\u00e9 odbavenie alebo platil clo zvl\u00e1\u0161\u0165.<\/p>\n<h2>Miestne doru\u010denie DDP alebo DHL<\/h2>\n<p>Skladov\u00e9 z\u00e1soby v E\u00da sa dod\u00e1vaj\u00fa DDP alebo miestnou slu\u017ebou DHL. \u0160tandardn\u00e9 mal\u00e9 B objedn\u00e1vky nevy\u017eaduj\u00fa samostatn\u00e9 dovozn\u00e9 odbavenie alebo platbu cla, preto\u017ee z\u00e1soby s\u00fa u\u017e v E\u00da. Ak\u00e9ko\u013evek po\u017eiadavky t\u00fdkaj\u00face sa dane alebo trasy s\u00fa potvrden\u00e9 v cenovej ponuke.<\/p>\n<h2>Priame objedn\u00e1vky z \u010c\u00edny<\/h2>\n<p>Priame z\u00e1sielky z \u010c\u00edny za\u010d\u00ednaj\u00fa na 2 000 s\u00faprav\u00e1ch na SKU. Toto je samostatn\u00e1 trasa s vlastn\u00fdm \u010dasom pr\u00edpravy a podmienkami dovozu; obchodn\u00e9 oddelenie p\u00edsomne \u200b\u200bpotvrd\u00ed logistick\u00fa a coln\u00fa \u00fapravu pred v\u00fdrobou.<\/p>\n<h2>Dodacie lehoty<\/h2>\n<ul>\n<li>Nemecko, Holandsko, Belgicko, Rak\u00fasko: 2\u20134 pracovn\u00e9 dni<\/li>\n<li>Franc\u00fazsko, Taliansko, \u0160panielsko, Po\u013esko, \u010cesko: 3\u20135 pracovn\u00fdch dn\u00ed<\/li>\n<li>Seversk\u00e9 \u0161t\u00e1ty a Pobaltie: 3\u20136 pracovn\u00fdch dn\u00ed<\/li>\n<li>Spojen\u00e9 kr\u00e1\u013eovstvo, \u0160vaj\u010diarsko, N\u00f3rsko: 2\u20136 pracovn\u00fdch dn\u00ed plus coln\u00e9 postupy, ak je to vhodn\u00e9<\/li>\n<\/ul>\n<p>Toto s\u00fa odhady prepravy po odoslan\u00ed, nie zaru\u010den\u00fd d\u00e1tum doru\u010denia. Coln\u00e9 alebo prepravn\u00e9 me\u0161kania s\u00fa mimo na\u0161ej kontroly.<\/p>\n<h2>Sledovanie<\/h2>\n<p>Sledovanie je zdie\u013ean\u00e9, ke\u010f z\u00e1sielka opust\u00ed sklad. Pre paletov\u00e9 alebo v\u00e4\u010d\u0161ie z\u00e1sielky je mo\u017en\u00e9 v pr\u00edpade potreby usporiada\u0165 baliaci list a \u0161t\u00edtky SSCC; objedn\u00e1vky mal\u00fdch z\u00e1sob sa zvy\u010dajne dod\u00e1vaj\u00fa bez bal\u00edka dokumentov.<\/p>\n<h2>Po\u0161koden\u00e9 alebo kr\u00e1tke dod\u00e1vky<\/h2>\n<p>Spr\u00e1va do 48 hod\u00edn s fotografiami kart\u00f3nu, \u0161t\u00edtkov a referenciou objedn\u00e1vky. Nahrad\u00edme alebo prip\u00ed\u0161eme na \u00fa\u010det potvrden\u00e9 po\u0161kodenie pri preprave alebo chyby pri vyberan\u00ed.<\/p>\n<h2>N\u00e1vraty<\/h2>\n<p>Vr\u00e1tenie vy\u017eaduje p\u00edsomn\u00e9 RMA a mus\u00ed by\u0165 nepou\u017eit\u00e9 a v p\u00f4vodnom obale. Otvoren\u00e9 nikot\u00ednov\u00e9 v\u00fdrobky, obaly s vlastnou potla\u010dou a linky na odbavenie s\u00fa nevratn\u00e9.<\/p>\n<h2>Chyby kvality v\u00fdroby<\/h2>\n<p>Ak m\u00e1 v\u00fdrobok potvrden\u00fa v\u00fdrobn\u00fa chybu kvality, nahl\u00e1ste to do 7 dn\u00ed od prijatia alebo okna dohodnut\u00e9ho v k\u00fapnej zmluve s k\u00f3dom \u0161ar\u017ee, fotografiami alebo videom a dotknut\u00fdm mno\u017estvom. Potvrden\u00e9 vady sa rie\u0161ia v\u00fdmenou, dobropisom alebo inou n\u00e1pravou dohodnutou v zmluve. Pozri <a href=\"\/sk\/quality-packaging\/\">Kvalita a balenie<\/a>.<\/p>\n<h2>S\u00falad<\/h2>\n<p>Kupuj\u00faci s\u00fa zodpovedn\u00ed za oznamovanie miestnych produktov, ich ozna\u010dovanie a s\u00falad s trhom. Ak je to mo\u017en\u00e9, dokument\u00e1ciu mo\u017eno zdie\u013ea\u0165 na podporu vlastn\u00fdch podan\u00ed kupuj\u00faceho; nejde o pr\u00e1vne poradenstvo a nie je \u0161tandardnou s\u00fa\u010das\u0165ou ka\u017edej objedn\u00e1vky.<\/p>","protected":false},"excerpt":{"rendered":"<p>EU local stock Fast-moving lines are released from brand-owned or partner EU stock points and typically dispatched within 48 hours for cleared orders, subject to availability. The goods are already in the EU, so standard local orders do not require the buyer to arrange import clearance or pay duties separately. DDP or DHL local delivery [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-legal.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-527","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/vapeeazy.com\/sk\/wp-json\/wp\/v2\/pages\/527","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vapeeazy.com\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vapeeazy.com\/sk\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/vapeeazy.com\/sk\/wp-json\/wp\/v2\/comments?post=527"}],"version-history":[{"count":3,"href":"https:\/\/vapeeazy.com\/sk\/wp-json\/wp\/v2\/pages\/527\/revisions"}],"predecessor-version":[{"id":3301,"href":"https:\/\/vapeeazy.com\/sk\/wp-json\/wp\/v2\/pages\/527\/revisions\/3301"}],"wp:attachment":[{"href":"https:\/\/vapeeazy.com\/sk\/wp-json\/wp\/v2\/media?parent=527"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}